Thank you for contacting us.
We have received your request and will endeavour to respond to your query at the earliest opportunity. We aim to respond to all email messages within 72 hours.
For urgent matters we are available by phone Monday to Friday, between 09:00 and 17:30 (Amsterdam time). Our phone number is +31 (0)88 828 37 33. You can also have a look in our FAQ to find an answer to your question.
Curious about the status of your VAT refund? Please login on our website, where you will find the status of all your receipts.