Where to go at Schiphol Airport?

Due to a dispute in which competition rules in our view are being violated, our drop boxes at Schiphol Airport are (temporarily) unavailable. Please use the (orange) national mailboxes to send us your original stamped receipts or send them from home.

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Upon leaving from Schiphol Airport, be sure to get your receipts stamped at customs. Send the stamped receipts with your name, passport number and email address to us.

Send to:


att: web
PO Box 37234
1030 AE Amsterdam
the Netherlands

You also can use the postage-free enveloppe provided by our partner stores.

To keep track of your refund process make sure to register your receipts here or with our mobile app.