How to get a refund
Thanks to a special EU-regulation, international travelers can reclaim the Value Added Tax paid over goods. We will help you get a VAT refund over your shopping in the European Union even if you shop online. We make it easy, ensure you get the highest refund possible and are here to help you claim what's yours. We think it is a shame millions of euro's are left unclaimed each year. Money which could be reinvested in yourself, in others or in the world.
Keep your receipts and save up to 25% over your shopping made in the EU. Rates differ per country. Refund of VAT is only possible when shopping at partner- and participating shops as EU regulation does not legally obligate shops to participate. Find a full list of participating stores in the shopping guide of the vatfree.com app.
Our service is mainly for non-EU residents visiting the European Union.
But also for military staff located in the EU, international students, expats and/or EU residents planning to move, or ship goods, to a non-EU country. Different rules apply.
Visit Customs for a validation stamp
When leaving the EU, before check-in, stop by Customs for a validation stamp. Customs might ask to see your goods before validating your receipts.
Register your receipt online
or via our mobile app
Before sending in, register your receipts on this website or via our mobile app. This guides you through the process and always keeps you up to date.
Mail us your original stamped receipts
You can use the national (orange) mailboxes or send from your home country. We will collect the VAT from shops and keep you informed via email, mobile app or web.
For security reasons we will only ask for your payment details when your refund has been received from the store. Then we transfer the money to you.
Mail your stamped receipts to:
I.B.R.S./C.C.R.I. Numéro 98002
1000 VA Amsterdam
No postage required!