NON-EU DELIVERY

STORE ARRANGED DELIVERY VIA OCEAN FREIGHTER

The store delivers your items to an address outside the EU directly, via ocean freighter.

Step 1: Order your Items
Order your items online and choose direct international shipping

Step 2: Collect the required export documents
Not sure if the store automatically provides the correct documents? Contact customer services to ask.

• A. 'EX-A' document

• B. 'Confirmation of Exit'

Step 3: Submit your VAT refund claim
Register your invoice in your vatfree.com account as a CARGO-Receipt so we can start the refund process. We’ll ask you to upload copies of your invoice, confirmation of shipment and proof of delivery during the registration of your claim.